1. Introduction

Blacklemur Innovations ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website https://blacklemur.co.zw and use our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect information that you provide directly, including:

  • Name, email address, phone number and company details submitted via contact forms
  • Project briefs and communication content
  • Payment and billing information for services rendered

We also collect certain information automatically, including:

  • IP address, browser type and operating system
  • Pages visited, time spent and navigation patterns
  • Referring source and device information

3. How We Use Your Information

We use collected information to:

  • Respond to enquiries and provide project proposals
  • Deliver and manage our services
  • Improve our website and user experience
  • Send relevant communications (with your consent)
  • Comply with legal obligations

4. Cookies and Tracking

Our website uses cookies and similar technologies, including Google Analytics, to understand how visitors interact with our site. You can control cookie settings through your browser preferences.

5. Data Sharing

We do not sell your personal information. We may share data with:

  • Service providers who assist in delivering our services (hosting, analytics, payment processing)
  • Law enforcement when required by law
  • Third parties with your explicit consent

6. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

8. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of external websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us: