FAQS

Frequently Asked Questions

Everything you need to know about working with Blacklemur Innovations. Can't find your answer? Message us on WhatsApp.

General Questions

Where is Blacklemur Innovations based?

We are headquartered in Harare, Zimbabwe, and serve clients across Zimbabwe, South Africa, Zambia and Botswana.

How do we get started with a project?

Message us on WhatsApp or through the contact form. We set up a free discovery call, understand your goals and give you a clear proposal.

Do you offer support after launch?

Yes. Every build includes a support period, and we offer ongoing maintenance and retainer plans.

Can you handle both branding and software?

Yes — that is exactly what makes us different. One team covers brand, web, software, ERP and AI.

What does a project cost?

Costs depend on scope. We give transparent, itemised quotes after discovery — no hidden fees.

How long does a typical website take?

Most marketing websites launch in two to six weeks. Larger software projects are delivered in clear milestones.

Domain Registration

How do I check if a domain is available?

Use the domain search on the Domains page. It checks availability across popular TLDs instantly.

Can you register .co.zw domains?

Yes — .co.zw and .zw registrations are administered by ZISPA and require company documentation. We manage the whole registration process for you.

Do you provide hosting with domains?

Yes, we bundle hosting with domain registration for a complete package.

Store & Products

How do I buy products from the store?

Every product has a Buy via WhatsApp button. Tap it, tell us what you need, and we confirm availability and next steps.

Do you ship products?

Software products are delivered digitally with implementation and training. For physical items, we confirm delivery options on WhatsApp.

Can I request a custom product?

Absolutely. Tell us what you need and we will quote a tailored build.

STILL HAVE QUESTIONS?

General Questions